Free delivery and returns within the US on orders over $59 Free delivery and returns within the US on orders over $59

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info@susanyin.com
Store info

We'd love to hear from you! Please contact us using the form below for any questions or comments.

We'd love to hear from you! Please contact us using the form below for any questions or comments.

Delivery

We offer Free Ground Shipping and returns on all US orders above $59 (including Hawaii and Alaska) through USPS.
When placing your order, simply select your preferred delivery option on the shipping page before proceeding to purchase.

All orders are shipped via our affiliate couriers standard domestic USPS or express UPS/World Express. All international UPS World Expedited shipments that are sent by Susan Yin are insured.

                                                     Standard                       UPS Express

USA                                             4-7 business days         1-3 business days

Canada                                                                              2-3 business days

United Kingdom                                                                 4-7 business days

EU                                                                                      4-7 business days

Australia                                                                             4-7 business days

Asia                                                                                    4-7 business days

Central America                                                                 4-7 business days

UAE                                                                                   4-7 business days

Rest of the world                                                               4-7 business days


How much duty and taxes are charged on international orders?

​We currently ship all items Delivery Duty Unpaid (DDU).
Duties (or Customs tariffs) are set by the destination country customs authorities.

If the customer refuses the delivery due to the import duties and fees, taxes and any other charges and fees, the package will either be destroyed or returned to it’s sender, in those cases, any additional fee occurred will be the responsibility of the customer and original order will NOT be refundable.

If you require further assistance, please contact INFO@SUSANYIN.COM