Dear Customers, We hope that you and your loved ones are safe. The health and safety of our customers, employees and community across the world is our highest priority. We take the recent developments very seriously and are operating in line with advice from the World Health Organization in our studio. This includes our suppliers of packaging, as well as our delivery partners. We continue to ship globally, and parcels will still be delivered in a timely manner. If any possible delays might occur with your order, you will be notified. Please rest assured that we continue to monitor the situation and to take all necessary precautions. We will all get through this together. Please enjoy Free delivery and returns within the US on orders over $100 Dear Customers, We hope that you and your loved ones are safe. The health and safety of our customers, employees and community across the world is our highest priority. We take the recent developments very seriously and are operating in line with advice from the World Health Organization in our studio. This includes our suppliers of packaging, as well as our delivery partners. We continue to ship globally, and parcels will still be delivered in a timely manner. If any possible delays might occur with your order, you will be notified. Please rest assured that we continue to monitor the situation and to take all necessary precautions. We will all get through this together. Please enjoy Free delivery and returns within the US on orders over $100

My cart (0)

Contact
info@susanyin.com
Store info

We'd love to hear from you! Please contact us using the form below for any questions or comments.

We'd love to hear from you! Please contact us using the form below for any questions or comments.

Delivery

We offer Free Ground Shipping and returns on all US orders above $100 (including Hawaii and Alaska) through USPS.
When placing your order, simply select your preferred delivery option on the shipping page before proceeding to purchase.

All orders are shipped via our affiliate couriers standard domestic USPS or express UPS/World Express. All international UPS World Expedited shipments that are sent by Susan Yin are insured.

                                                     Standard                       UPS Express

USA                                             4-7 business days         1-3 business days

Canada                                                                              2-3 business days

United Kingdom                                                                 4-7 business days

EU                                                                                      4-7 business days

Australia                                                                             4-7 business days

Asia                                                                                    4-7 business days

Central America                                                                 4-7 business days

UAE                                                                                   4-7 business days

Rest of the world                                                               4-7 business days


How much duty and taxes are charged on international orders?

​We currently ship all items Delivery Duty Unpaid (DDU).
Duties (or Customs tariffs) are set by the destination country customs authorities.

If the customer refuses the delivery due to the import duties and fees, taxes and any other charges and fees, the package will either be destroyed or returned to it’s sender, in those cases, any additional fee occurred will be the responsibility of the customer and original order will NOT be refundable.

If you require further assistance, please contact INFO@SUSANYIN.COM